Most Products purchased from the Website, once fulfilled and packaged, are shipped via FedEx. When estimating package delivery time, please allow time for credit approval, address verification and order processing. Once the Product has been given to FedEx, you will then be forwarded tracking confirmation details.

Orders generally ship Monday through Friday only. Saturday delivery may be available for an additional charge, which you must select from an available option or make a request to us at info@leviev.com. Sunday and holiday deliveries are not available. To ensure a safe and secure delivery of your order, we do not ship to P.O. boxes.

 

Shipping is free for all domestic orders over $300 USD, unless otherwise indicated to you at the time of purchase. Note, however, that international buyers (outside of the United States) will be responsible for any shipping cost, customs or importation fees, taxes, and/or duties. Multiple Products ordered under a single order may not always ship together. In the case of multiple shipments for an order, you will not be charged any additional shipping fees.

 

Through our third-party logistics providers, we insure each purchase during the time it is in transit until it is delivered to you. We require a signature by an adult to confirm your acceptance of each Product delivered, at which point responsibility for your purchased Product passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you understand and accept that evidence of a signature by such recipient (or at that delivery address) is evidence of delivery and fulfillment of the sale contract by Leviev and transfer of responsibility to the recipient in the same way as if the product had been delivered to you.

 

By ordering any Product from us, you agree to any and all applicable terms and conditions of our third-party shipping logistics providers used to deliver Products you order, including:

 

Malca-Amit:

https://www.malca-amit.com/legal/home

  

FedEx:

https://www.fedex.com/en-us/service-guide/terms/express-ground-samedaycity.html, https://www.fedex.com/en-us/trust-center/global-privacy-policy.html.

 

 

Exchanges

We do not process exchanges. If you are eligible to return a Product and desire a different Product, you must first return the Product you have, and once the return is accepted, you can then make a separate purchase for the new Product. 

A customer will need to ship back an item at their own expense via FedEx and will need to provide a tracking number to info@leviev.com. Please include your order number and information.

Contact Us

If you have any questions regarding our Shipping & Return Policy, please contact us by email at info@leviev.com or the mailing address below:

 

Levella Jewelry LLC

580 Fifth Avenue

Suite 1906

New York, NY 10036

 

Last Updated: August 9, 2022