Leviev accepts major credit cards through the secure payment methods available at checkout. Available methods can vary by market and device.

Checkout payment processing is handled through Shopify's secure commerce platform and supported payment providers. For information about privacy and data handling, review our Privacy Policy.

Yes. For questions about a piece, sizing, availability or a private purchase, Leviev Client Care can assist before checkout.

Shipping availability and rates depend on destination and order details. Review the current Shipping Policy or contact Client Care for a specific destination.

Delivery timing depends on destination, item availability and any required preparation or sizing. The most current timing is provided during checkout or by Client Care.

For important pieces or timing-sensitive requests, contact Client Care before ordering so the available options can be discussed.

Contact Leviev Client Care with details about the piece and the service required. The team can advise on evaluation, repair and next steps.

Leviev's existing warranty covers qualifying manufacturing or craftsmanship defects. Coverage depends on the item and circumstances, so Client Care can confirm the applicable terms for your piece.

Eligibility can depend on the item, condition and whether it was altered, sized or specially made. Review the current Refund Policy before returning an item.

Contact Client Care before sending jewelry back so the team can confirm eligibility and provide the appropriate return instructions.

Yes. Bespoke design is an important part of Leviev's client service. A private consultation can begin with a particular diamond, an occasion, an existing idea or a completely new direction.

Yes. A private appointment at the Fifth Avenue showroom offers the opportunity to compare natural diamonds and jewelry directly with a Leviev specialist.

Yes. Leviev offers private virtual appointments for clients who prefer to meet remotely.